Frequently Asked Questions
Orders & Shipping
How long does order processing take?
Every piece is made to order. T-shirts are printed in the USA in 2–5 business days; crewnecks are printed in Brisbane, Australia in 3–5 business days. Delivery after that: T-shirts reach the US in 2–5 business days; everything else usually takes 10–30 business days. Full details are in our Shipping Policy.
Do you ship internationally?
Yes, we ship worldwide. Shipping is free on orders of 2 or more items; otherwise the exact cost is shown at checkout before you pay. If you order a T-shirt and a crewneck together, they ship from different print partners and arrive in two parcels, each with tracking.
Will I receive tracking?
Yes. Every order ships with a tracking number, sent to the email used at checkout. Tracking can take 24–48 hours to update after dispatch.
Products & Sizing
How do VAGRANT IV garments fit?
Fit varies by product. Our current live collection includes graphic T-shirts and crewneck sweatshirts across multiple constructions and fabric weights, so do not assume one size behaves the same across every item. Review the product description and Size Guide before ordering.
Is there one universal VAGRANT IV size chart?
No. Different garments can use different blanks, constructions and measurements. Our Size Guide explains how to measure a garment you already own so you can compare fit more reliably.
Returns & Exchanges
What is the return window?
Under our Refund Policy, request an eligible return or report a damaged, defective or incorrect item within 7 calendar days of delivery. Eligibility conditions and exclusions apply. If a defect is discovered later, please still contact us; this reporting guideline does not reduce applicable statutory rights.
Do not send a return before receiving our approval and return instructions. Once approved, hand the parcel to the carrier no later than 30 calendar days after the original delivery date, unless your return authorization gives a different reasonable dispatch deadline or applicable law provides a longer period. The parcel does not need to arrive at our return location within 30 days. Keep your tracking number or proof of shipment.
How do I request a return or exchange?
Contact hello@vagrantiv.com with your order number and relevant details. For damaged or incorrect items, include photos.
Support
How do I contact VAGRANT IV?
Use the Contact page or email hello@vagrantiv.com. For shipping, refund and privacy terms, the corresponding store policies are the source of truth.
