FREQUENTLY ASKED QUESTIONS
Shipping & Delivery
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery timelines vary depending on destination and shipping method selected at checkout. Once dispatched, tracking information will be provided via email.
Do you ship internationally?
Vagrant IV offers international shipping to selected regions worldwide. Shipping availability and delivery estimates are calculated at checkout.
Will I receive tracking information for my order?
Yes. Once your order has been shipped, a confirmation email containing tracking details will be sent automatically.
Orders & Support
Can I modify or cancel my order after it has been placed?
Due to the speed of our fulfillment process, order modifications or cancellations are only possible within a limited timeframe after purchase. Please contact our support team immediately for assistance.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include photographs of the issue for review by our team.
How can I contact customer support?
For all inquiries regarding orders, products, or shipping, please contact our customer support team through the Contact page or official support email.
Products & Sizing
How do Vagrant IV garments fit?
Vagrant IV collections are designed with contemporary proportions, including relaxed and oversized silhouettes depending on the piece. We recommend reviewing the sizing information provided on each product page before purchasing.
Are your products true to size?
Most products fit true to size unless otherwise stated within the product description or sizing notes.
What materials are used in your collections?
We carefully source premium fabrics and materials selected for comfort, durability, structure, and overall garment quality.
Where are Vagrant IV products manufactured?
Vagrant IV products are crafted through a carefully selected network of manufacturing partners across Vietnam, China, Indonesia, and the Philippines, depending on the specific fabric, construction, and technical requirements of each collection.
Returns & Exchanges
Do you accept returns or exchanges?
Eligible items may be returned or exchanged within the applicable return period, provided they remain unworn, unused, and in original condition with all original packaging and tags attached.
How do I request a return or exchange?
To initiate a return or exchange request, please contact our support team with your order number and relevant order details.
When will my refund be processed?
Refunds are issued after returned items have been received, inspected, and approved by our team. Processing times may vary depending on your payment provider.
Brand & Collections
Are your collections limited?
Selected collections, seasonal releases, and exclusive drops are produced in limited quantities and may not be restocked once sold out.
What is Vagrant IV?
Vagrant IV is a contemporary label focused on elevated essentials, refined streetwear silhouettes, and modern everyday wear. Rooted in minimal design and functional construction, each collection is developed with an emphasis on quality, versatility, and timeless expression.
Our pieces are crafted through carefully selected manufacturing partners across Vietnam, China, Indonesia, and the Philippines, depending on the fabric, construction, and technical requirements of each collection.